When you're getting the best dealership experience around you want to tell people. We welcome you to submit your own stories or read our own.
Ken and team in the Service department were awesome. After yet another frustrating and unfriendly experience at the Waterloo location, I called Kitchener for a second opinion, and immediately I was aware of the difference - their team enjoys helping people! Despite a super hectic day, the service I received was personable and a real surprise and delight experience. They charged up my car (Leaf) for me before returning it as well. Good job.
in the last week
Last 2 visits for service was great. Emily and the techs know their stuff. Happy with both Nissans I have had.
2 months ago
Lifesavers!! Had a couple loose tire nuts and stopped in after work. The amazing staff tightened and replaced a bolt even though the service department was close. Would highly recommend!
2 months ago
This dealership is by far the best Nissan dealership we have been to in the GTA! A few years back we bought our first Nissan from a dealership in Toronto and settled for a a reasonably nice experience however this time around we wanted to upgrade and were put in touch with the amazing team at Kitchener Nissan. We did everything over the phone and email. This gave us the opportunity to not have to make multiple trips to Kitchener from Toronto. The process was actually quite smooth during negotiations and once we finally made the trip to pick up our new SUV and trade in the old one, it was a quick one hour trip. Rudy and the team at Kitchener Nissan are absolutely fantastic. They are accommodating, flexible and provide a great customer experience. We will certainly be going back to them for our next Nissan!
3 months ago
How Did We Do?